Conditions of Use

Terms of Service

1. Scope of application

The following terms and conditions apply to all orders via our online shop.

2. Contracting party, conclusion of contract

The purchase contract comes about with Metal-Shop.

By placing the products in the online shop, we submit a binding offer to conclude the contract. You can initially place our products without obligation into the shopping basket and correct your entries at any time before submitting your binding order by using the corrective aids provided for this purpose in the order process. The contract comes about by accepting the offer via the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive a confirmation by e-mail.

3. Contract language, contract renewal

The languages ‚Äč‚Äčavailable for the contract are German and English.

We store the contract text and send you the order data and our general terms and conditions by e-mail. You can also read the terms and conditions on this page at any time. You can view your past orders in our customer login.

4. Terms of delivery

In addition to the indicated product prices are still shipping costs. You can find out more about the amount of the shipping costs in the offers.

We deliver only by mail. Unfortunately, a self collection of the product is not possible.

We do not deliver to packing stations.

5. Payment

The following payment methods are available in our shop:

Payment in advance

If you choose the payment method of payment, we will call you our bank account in separate e-mail and deliver the goods after payment received.

Cash on Delivery

You pay the purchase price directly to the deliverer. It costs plus 4.5 Euro as costs.


In the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register, authenticate with your access data and confirm payment instructions to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. You'll get more information during the ordering process.

The payment transaction is automatically carried out by PayPal immediately afterwards.

6. Proprietary reservation

The goods remain our property until full payment.

7. Warranty and Guarantees

The statutory right of defect shall apply. 

8. Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which can be found here

We are not obligated or unwilling to participate in a dispute settlement procedure before a non-fulfillment office.

Right of withdrawal:
We guarantee that the goods delivered by us are free from manufacturing and material defects .
Customers who are consumers in their respective countries of residence within the meaning of the Austrian Consumer Protection Act or similar legislation may withdraw from a distance contract concluded within a period of 14 calendar days from receipt of delivery of the goods ordered .
It is sufficient if the notice of withdrawal within the time without giving reasons is sent . Saturdays, Sundays and public holidays include the calculation of the time limit . But there are in any case 7 working days ( excluding Saturdays, Sundays and holidays) to answer .
In case of withdrawal, a full or partial refund of the purchase price  will only train to train with the return of the goods received by the buyer .
Goods should be returned unused and in as new condition . For items that are damaged by signs , unless these are not the result of normal intended use , an appropriate charge for the impairment is collected by us . The same applies if returned goods are missing accessories or parts .

Please Goods well packed and postage paid ( "FREE" ) Send back :
Our address is:
Liechtensteinklammstrasse 3
5600 St. Johann im Pongau
Returning costs Austria :
The cost of returning the goods shall be borne by the customer.
If the goods are returned unpaid , we are entitled to further offset by the amount of mail to us
up to 12, - € withhold or to charge (postage charges vary between 10, - and 12 , - Euros , but we are verifiable at all times ) .
In case of further the delivery of the customer is requested to contact us as this represents a significant overhead for us.
In this case also applies to return the item to us FREE ,
but it will still share the postage of returning in the amount of at least EUR 5, - passed on to the customer .
This amount is to be transferred to our account or enclosed with the return package. Information the customer receives by email or by telephone : 0043 (0 ) 6412 8009th
Return costs for German consumers :
The cost of returning the goods to consumers basically at our expense , if it is found that the fault lies with us . For consumers , if the price of the goods , an amount of € 40 - not exceed or at a higher price the consumer has not yet paid the consideration to the time of revocation , the costs of returning to the detriment of the customer. This does not apply if the goods are not as ordered.
If the goods are returned unpaid contrary to these provisions , we are entitled to retain or to charge an equivalent amount.
In case of further the delivery of the customer is requested to contact us as this represents a significant overhead for us.
In this case, the same rules apply , but it will still share the postal charges of returning in the amount of EUR 10, - passed on to the customer .
This amount is to be transferred to our bank account or be attached to the rear end Paktet . Information the customer receives by email or by telephone : 0043 (0 ) 6412 8009th
All data necessary for the processing of orders and requests are stored in our computer system . This information will not be disclosed to third parties .
Data processing :
The Customer agrees that the following personal data, namely its billing and shipping address and login credentials
( Login and password) for the purpose of further visits in the shop are processed.
performance :
Performance for our services is St. Johann im Pongau.
Retention of title:
The goods remain our property until full payment .
Inh Silvia Gassner
retail trade
Liechtensteinklammstrasse 3
5600 St. Johann im Pongau
UID: ATU 38947208
Tel : 0043 (0) 6412 8009
Fax: 0043 (0) 6412 8009
E -mail:
Salzburg Chamber of Commerce , Division Trade
Commercial and professional regulations : Austrian Commercial Code
Jurisdiction: Salzburg
Liechtensteinklammstrasse 3
5600 St. Johann im Pongau
Monday - Friday: 11:00 bis 19:00 clock clock
Saturday: 10:00 bis 14:00 clock clock
1.Sa. in the month : 10:00 bis 17:00 clock clock
Online Store: ( media owner Silvia Gassner )
All contents on this site are protected by copyright. Texts, images, graphics, sound, animations and videos
subject to copyright protection and other protective laws . The content may not be copied , distributed, modified or
Disclosed to third parties . Any use, in particular storage in databases , copying, distribution ,
Processing, and any form of commercial use , and disclosure to third parties - in parts or in revised form - without the consent of the operator or the author is prohibited.
For links to other online services, we assume no liability regarding the content , functionality and availability of the linked website (s). This also applies to all other direct or indirect references or links to other Internet sites .
Links to this website are welcome if they are designed as external links in a new browser window. Taking over the main window into a frame of the linking is not allowed.
If a website to which we have linked contain illegal content, please let us know , the link will be removed immediately.
Use of this website is at your own risk and at your own risk . We take no responsibility for continuous availability , or for the published articles, offers , and services to ensure the accuracy , completeness and functionality. The warranty is based on the statutory provisions.
Any liability for damages incurred directly or indirectly from the use of this website is excluded . This website and its associated services are operated with the utmost care , reliability and availability . For technical reasons it is not possible that these services are available without interruption or that the desired connections can be made more or that stored data is preserved under all circumstances. The constant availability can therefore not be guaranteed. IP connectivity to other network operators is carried out in accordance with the possibilities .
Any liability for problems that are caused by third party networks is excluded. The use of other networks is subject to the terms and conditions of the respective operators . Acts of God , strikes, restrictions on the services of other network operators or repair and maintenance may be limited or interrupted , and there is no liability for such failure .
This website uses cookies ( storage of user data )
Personal information is information that can be used to learn the identity . This includes information such as name, address, postal address , phone number, etc. Information that can not be directly associated with the actual identity of web users is not included .
Compliance with the applicable legislation on the protection of personal data is a matter of course . You can find out in this privacy policy , how your information is collected and protected, and what choices you have to obtain information about the data stored by us, personally . We ask users of our website to state their company name , first name and other personal information if the user is using a personalized and interactive service. We use this personal information in case of queries only within the company itself , the data will not be disclosed to third parties , unless this is necessary to fulfill the contract . In any case, no transmission of data until we have obtained your express consent.
We appreciate the trust you place in us , and take great care to protect your personal information.
You always have the right to know what data has been collected, and also the possibility of e-mail request to cause the deletion of the data .
Last modified 06.02.2017